BIO: Heather Hendrix, Senior Mortgage Banker with Directors Mortgage has earned the respect of home buyers in the Puget Sound Area. Her clients speak of her as a friend. A friend they’ve known and trusted for years.
For many, the relationship started back when they bought their first home. Heather was there, guiding them every step of the way. When it’s time to refinance their current mortgage or upgrade to their dream home, these clients regard Heather as the only lender they want to work with. That’s also why her clients encourage their friends and family members to give her a call.
Heather knows how to match the countless loan products and options to her clients’ needs. She also understands that the paperwork and the waiting can seem frustrating. Unless you have a friend in the mortgage business. That friend is Heather. She listens. She puts you first. And if need be, she moves mountains, all the while helping you make savvy, informed decisions. As you make your dreams come true. No wonder Heather’s clients won’t work with anyone else.
As the saying goes, you can’t hire people and train them to be nice. You have to hire nice people. Our experience epitomized that expression. Our Mortgage Planning Specialist – Heather Hendrix – exceeded our every expectation by exercising the perfect balance of knowledge, experience and genuine concern for the client. We can’t say enough!! My advice would be to have you or your family experience for yourself what true customer satisfaction really feels like! Our loyalty is not easy to earn…but you did it!!
Mark B, Tacoma, WA
Heather is wonderful. She keeps me informed about the latest home loans industry news. That is important and very much appreciated, especially in these uncertain economic times. Heather is always there if I have questions. As a first-time homebuyer, she helped me every step along the way and continues to remain in contact with me. Thank you!
Shanaiah J, Puyallup, WA
Heather was a breath of fresh air to work with! Our past experience with mortgage/refinancing was a nightmare, but Heather restored our confidence in the business. We felt taken care of, respected, and heard; and we are convinced that we received the best loan possible for us. In a time when the financial world is shaky, Heather is the only person I would trust my mortgage to be handled by. Thank you Heather for being professional, honest and extremely hardworking.
Sarah & David D, Littleton, CO
Heather was by far the most professional and knowledgeable broker I have worked with. I will never use anyone else for my future loans. I am an extremely demanding and impatient person and Heather made me feel at ease with this process. She hit every deadline under her control and was prompt with returning emails and/or phone calls. She is the Best! Thank you Heather for helping my family’s dream become reality.
Marty B, University Place, WA
Heather and her associates were there with us every step of the way. We got good rates and a lot of helpful guidance along the way. Heather and her team helped us get the home we’ve always wanted and I would refer her services to anyone who wants a smooth and easy home buying process. Thanks Heather!
Krista K, Port Orchard, WA
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